Vinted Users Express Displeasure Over Size Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The platform stated the revised method more closely matches similar services.
It has advised users to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
